LogViewPlus Support

LogViewPlus Support

Member since November 2018

Posts
1295
Topics Started
31
Last Active
Aug 2, 2026

Recent Activity

Problems converting epoch unix timestamps
in Help & Support · Last post Dec 3, 2025 at 10:20 PM
3 replies

Thanks.  That's a great analysis and incredibly helpful! I will investigate further and get back to you. Thanks again! Toby 

Issues with Save / Load Workspace
in Help & Support · Last post Nov 13, 2025 at 5:11 PM
1 replies

Hi Andreas, Thanks for the feedback. > closed the original log files in the view to have a cleaner view We have had feedback about "cleaning u...

Option to reverse horizontal scrolling direction when using a trackpad.
in Features & Suggestions · Last post Nov 7, 2025 at 9:01 AM
2 replies

Hi Craig, Thanks for highlighting this issue. I don't use a trackpad, so I had to do some research on this.  It turns out there is an issue in th...

Convert date time with timezone specifier
in Help & Support · Last post Nov 5, 2025 at 8:33 PM
5 replies

Thanks for highlighting this issue Hennisch. I have investigated the issue and can confirm it is a bug in the current version of LogViewPlus.  We...

How to process optional columns in DsvParser
in Configuration & Customization · Last post Oct 17, 2025 at 9:12 AM
5 replies

Glad that helped - thanks for letting me know! I have made a note to investigate the DsvParser issue before the next release.  Thanks for spottin...

Udp listener not receiving events
in Help & Support · Last post Oct 16, 2025 at 10:15 AM
8 replies

Thanks for the update. The "Configuration name already in use" error message you saw is expected. Each parser configuration in LogViewPlus must have a...

Parsing single line JSON log
in Configuration & Customization · Last post Oct 11, 2025 at 1:04 PM
3 replies

Glad that helped - thanks for letting me know!  :-)

Request: AWS CloudWatch support
in Features & Suggestions · Last post Sep 17, 2025 at 5:54 AM
1 replies

Hi, Thanks for the feedback. I think that's a great Idea.  In fact, I think we need to integrate better with cloud providers and tools (like kube...

7Z plugin fails to load
in Help & Support · Last post Sep 16, 2025 at 12:47 PM
5 replies

Unfortunately, no.  We have decided to start the process of localising LogViewPlus, which is a significant and time consuming change.  It ma...

Parser not working for Sep in access.log
in Help & Support · Last post Sep 12, 2025 at 8:05 AM
3 replies

Thanks for the update. That's very interesting. Automatic date detection takes the current windows region into account. For example, does "sep" repres...

Log files and filters navigation pane is missing
in Help & Support · Last post Sep 7, 2025 at 11:46 AM
3 replies

Glad to hear it - thanks for letting me know! I will take a look in the next release and see if we can recover more smoothly. 

files not updating - windows share
in Help & Support · Last post Aug 5, 2025 at 9:14 PM
6 replies

Thanks for the update.  Sorry to hear the fix did not help.  I will take another look at the change and see if there is anything we can do t...

Find in Columns does not work properly
in Help & Support · Last post Jul 31, 2025 at 3:30 PM

Hi Mic, Glad to hear you are finding LogViewPlus helpful.   :) Apologies for the delay in getting back to you.  This message was incorr...

TCP Listener with Client Certificate
in Features & Suggestions · Last post Jul 10, 2025 at 2:03 PM
3 replies

Thanks for the feedback. LogViewPlus listens for log data published by the server.  I can undersand why the server would want that information to...

Rows *following*?
in Help & Support · Last post Jul 9, 2025 at 5:47 PM
4 replies

Hi David,  If you are inside of a filtered view, double-click on any log entry.  This will show you the selected log entry in the main log f...

Telnet data source
in Features & Suggestions · Last post Jul 6, 2025 at 11:34 AM
1 replies

Hi Tortoise, You can try using a TCP client .  This connects to a server and port and attempts to parse the streaming data it receives. Hope that...

License issue
in Help & Support · Last post Jun 21, 2025 at 7:15 AM
1 replies

Hi, The change of computer name is enough for LogViewPlus to consider the machine new.  The key should start working again if you revert your com...

Auto tagging known issues, can this be done with rules?
in Help & Support · Last post Jun 6, 2025 at 12:59 PM
3 replies

> if I go to those filters and they're populated with messages, then I've identified a "known issue" Correct. > If there are no messages ca...

Retrieve LogViewPlus Version info using license code.
in Help & Support · Last post Jun 6, 2025 at 6:21 AM
2 replies

Hi Rajesh, If you contact us via email , I can lookup your license information from your email address. LogViewPlus is licensed per user, so you can i...

Next button in Parser Wizard is disabled
in Help & Support · Last post May 26, 2025 at 1:37 PM
3 replies

Thanks for the feedback Joe.  We are actually working on a new product which may make it easier to support these kinds of features, but there is ...